Pick Up & Shipping Schedule 

Ticket orders are processed 7 days a week. (except Christmas Day Dec 25)

Pick up at Orlando’s Official Visitor Center

All orders placed before 11:00 AM EST are available after 3:30 PM on the same day. Orders placed after 11:00 AM are available after 11:00 AM the following day.

All Pick-Up orders require the credit card holder be present with photo identification and credit card used for the purchase.

Location

The Official Visitor Center is located at 8723 International Dr. Orlando, FL 32819. Open daily 8:30 AM - 6:00 PM (closed December 25)

Please note, the Official Visitor Center is closed on Christmas Day and will close at 4PM on Thanksgiving Day, Christmas Eve and New Year's Eve.

Delivery to Hotel (available for select hotels) 

Prior to selecting the hotel delivery option, please review our delivery list.

Please call 1-800-257-0060 or 407-363-5872 One - Two days prior to your requested delivery date to schedule a delivery time. We deliver 7 days a week starting at 9:00 am.

Tickets are only released to the credit card holder who must present the credit card along with matching government issued photo identification. Our delivery driver will meet you in the hotel lobby. Tickets will not be left at the hotel front desk and will not be delivered to a hotel room.

Print-At-Home (available for select products)

Please note: This is not an automated process.

You will receive an additional email containing an attachment with PDF tickets 24 hours after your order is submitted. There is one page per ticket purchased. You must print each ticket and bring to the park(s) for admission.

For Print-at-Home, all items in your Shopping Cart must be available for Print-at-Home, otherwise you will only see Pick-Up or FedEx options. 

FedEx orders (U.S. and Canada only)

All orders placed before 11:00 AM EST Monday - Friday are shipped the same day. Orders placed after 11:00 AM EST shipped the next business day.
Note: All orders placed from 11:00 AM on Friday through 11:00 AM Monday are shipped on Monday.
To ensure the security of your transaction, Visit Orlando will only ship to the address associated with the credit card used for the ticket purchase.

FedEx fees

Overnight - $15.00
2 day Service - $12.00
Canada 3 to 4 days - $24.00

Please note: FedEx delivers Monday - Friday and does not operate on holidays. All orders are shipped signature required.

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Why Buy from Us?

  • Visit Orlando is an official seller of Orlando attraction tickets
  • Save time and money and avoid standing in line.
  • Choose from home delivery. See our Shipping Schedule
  • Or you can pick up your tickets at our Official Visitor's Center on International Drive in Orlando.

Destination Specialist Hotline

1-800-257-0060
1-407-363-5872

info@visitorlando.com
Disclaimer: Ticket prices are subject to change and are only available online at www.VisitOrlando.com or by phone at 1-800-257-0060. Once purchased, tickets are not refundable. Visit Orlando is not responsible for ticket loss. To ensure the security of your transaction, Visit Orlando will only ship to the address associated with the credit card used for the ticket purchase. Online prices are not valid by contacting the attractions directly and may not be available at Orlando's Official Visitor Center location.
Orders and Shipping: Orders are processed daily VIEW PICK-UP/SHIPPING SCHEDULE. U.S. and Canada residents may select to receive their tickets via FedEx (see fees) or pick-up at Orlando's Official Visitor Center. Residents of all other countries must pick up tickets at Orlando's Official Visitor Center. We do not ship internationally; we do not ship to hotels. FedEx does not deliver to P.O. Box addresses.
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